Question 1

How quickly can you fix my cable issues?

Accepted Answer

We understand that a broken garage door cable is an urgent issue that affects your daily routine and home security. At Garage Door Sekiu, we offer same-day service for cable repairs in most cases. When you call us, we'll dispatch a technician as quickly as possible—often within 2-4 hours for local Sekiu area customers.  Our service vehicles are fully stocked with common cable sizes and hardware, which means most cable repairs can be completed in a single visit without waiting for parts. The actual repair typically takes 30-60 minutes once our technician arrives.  For after-hours emergencies, our 24/7 emergency service ensures you're never left with a non-functional garage door overnight. We prioritize safety issues and can provide temporary solutions if needed until a complete repair is possible.

Question 2

What causes cable issues in garage doors?

Accepted Answer

Garage door cables are under constant stress and can fail for several reasons:  Wear and Tear: Cables have a limited lifespan (typically 8-15 years) and naturally wear from the friction of daily use. Fraying, rust, and weakening occur over time.  Improper Spring Tension: If your garage door springs are incorrectly adjusted, cables bear extra weight and wear faster. This is why regular maintenance is so important.  Rust and Corrosion: Our Pacific Northwest climate with its humidity and salt air accelerates corrosion, especially if cables aren't properly lubricated.  Misaligned Drums: When cable drums become misaligned, cables can slip off the drum, tangle, or wear unevenly.  Sudden Spring Failure: When a torsion spring breaks, the sudden release of tension can cause cables to snap or come off their drums.  Physical Damage: Impact from vehicles, sports equipment, or heavy objects can damage cables directly or bend drums and pulleys.  Poor Quality Cables: Inexpensive replacement cables may fail prematurely compared to high-quality galvanized aircraft-grade cables we use.  To prevent cable issues, we recommend annual professional inspections, regular lubrication, and addressing any unusual sounds or movements promptly.

Question 3

Do you offer financing for new modern door installations?

Accepted Answer

Yes! We believe every homeowner should have access to quality garage doors, which is why we offer several flexible financing options:  Same-As-Cash Financing: For qualified buyers, we offer promotional periods (typically 6-12 months) where you can finance your new garage door with no interest if paid in full within the promotional period.  Low-Interest Payment Plans: We partner with trusted financing providers to offer affordable monthly payment plans with competitive interest rates. Terms typically range from 12 to 60 months depending on the project size.  No-Credit-Needed Options: We understand that credit situations vary. We have financing partners who specialize in helping customers with less-than-perfect credit get the garage door they need.  Quick and Easy Application: Our financing application process takes just a few minutes and can often be completed right at your home during your free estimate appointment. Most decisions are instant.  The cost of a new garage door installation depends on several factors including door size, style, material, insulation level, and opener type. During your free estimate, we'll discuss all your options and help you find the best solution that fits your budget.  Contact us today at (360) 382-7286 to schedule your free estimate and discuss financing options for your new garage door.

Question 4

What brands of garage doors do you install?

Accepted Answer

We work with leading garage door manufacturers to offer you the best selection of quality doors:  Premium Brands: Clopay, Amarr, Wayne Dalton, and CHI—known for superior craftsmanship, extensive style options, and excellent warranties.  Commercial Brands: Overhead Door, Raynor, and Northwest Door for commercial and industrial applications.  Opener Brands: LiftMaster, Chamberlain, and Genie—offering reliable, feature-rich garage door openers.  We've carefully selected these brands based on quality, warranty support, and customer satisfaction over our 27+ years in business. During your consultation, we'll help you choose the brand and model that best fits your needs and budget.

Question 5

How long does a garage door installation take?

Accepted Answer

Most residential garage door installations are completed in 4-6 hours on a single day. Here's what to expect:  Single Door: 2-3 hours Double Door: 4-5 hours   Door with New Opener: Add 1-2 hours Custom or Specialty Doors: May require additional time  Our process includes: 1. Careful removal and disposal of your old door 2. Precise installation of new door sections 3. Hardware mounting and track alignment 4. Spring balancing and tension adjustment 5. Opener programming (if applicable) 6. Safety testing and adjustments 7. Operation demonstration and maintenance tips  We always clean up after ourselves and ensure your garage is left neat and tidy.

Question 6

What is included in your maintenance service?

Accepted Answer

Our comprehensive maintenance service covers everything needed to keep your garage door operating safely and efficiently:  Visual Inspection - Door panels for damage or warping - Weatherstripping condition - Track alignment and attachment - Spring condition and balance  Hardware Tightening - All brackets and bolts - Roller hinges - Opener mounting - Safety sensor brackets  Lubrication - Torsion springs - Hinges and rollers - Tracks (cleaning and light lube) - Lock mechanisms  Operational Testing - Door balance test - Auto-reverse safety test - Force adjustment check - Remote and keypad function - Wall button operation  Adjustments - Spring tension as needed - Travel limits - Force settings - Track alignment  You'll receive a written report of our findings and recommendations for any repairs that may be needed.

Question 7

Do you work on commercial garage doors?

Accepted Answer

Absolutely! Garage Door Sekiu services commercial and industrial garage doors throughout the Olympic Peninsula. Our commercial services include:  Door Types - Rolling steel doors - Sectional steel doors - High-speed doors - Fire-rated doors - Security grilles - Loading dock equipment  Services - New installation - Repairs and maintenance - 24/7 emergency service - Preventive maintenance contracts - Safety inspections  Industries Served - Warehouses and distribution centers - Auto repair shops - Fire stations - Storage facilities - Retail businesses - Manufacturing plants  We understand that commercial door problems can affect your business operations. That's why we offer priority service and flexible scheduling to minimize disruption. Contact us to discuss your commercial garage door needs.

Question 8

What warranties do you offer?

Accepted Answer

We stand behind our work with comprehensive warranty coverage:  Labor Warranty: 5 years on all installation and repair work performed by our technicians. If a problem arises due to our workmanship, we'll fix it at no charge.  Parts Warranty: Varies by manufacturer and component: - Doors: 10-20 years (varies by brand/model) - Springs: Up to lifetime on premium springs - Openers: 5-8 years (varies by model) - Hardware: Typically 5-10 years  What's Covered - Manufacturing defects - Installation-related issues - Component failures under normal use  What We Need From You - Keep your receipt and warranty documentation - Perform recommended maintenance - Report issues promptly  Our warranty is transferable to new homeowners if you sell your property, adding value to your home. Contact us with any warranty questions—we're here to help!

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